Conflict Resolution Trainings

This was a life changing course that has helped me with my employment, family and self. Wonderful instruction delivered to all.

Comfort with Conflict:  A Workshop for Homeowner Associations

Fence-line disputes? Barking Dogs? Shared Parking Spaces? Conflict emerges between neighbors every day. These 2-hour workshops will invite participants to: explore the root of conflict, assess their needs and emotional triggers, understand how the body reacts to stress, and learn problem solving strategies.

Now Accepting Applications - Homeowner, condo, and community associations are invited to apply to host a free Comfort with Conflict workshop in 2019.
The workshops are available at no cost to eligible associations, and will be free for participants to attend. To be eligible, associations must be:
*located in Whatcom County
*able to host a training in 2019, and
*able to promote the workshop to neighborhood residents.

Applications will be accepted on a first-come, first-served basis.
The priority deadline to apply is June 30, 2019. For an application, or for questions, contact outreach@whatcomdrc.org or 360.676.0122 x 115.  This project is supported by a Project Neighborly grant from the Whatcom Community Foundation.


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Understanding Conflict Training

Offered quarterly, this workshop focuses on communication and conflict resolution skills applicable to home, community, and work. Participants will learn to listen actively and assert your needs, understand your response to conflict, and to communicate effectively in high-stress situations.
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Next workshops:
2019

December 12 & 19, 2019 - 2:00 to 5:00 pm
2020
February 4 & 11, 2020 - 5:00 to 8:00 pm
April 7 & 14, 2020 - 2:00 - 5:00 pm
August 12 & 19, 2020 - 5:00 - 8:00 pm
December 9 & 16 - 2:00 - 5:00 pm
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Course Fee: $95
Cancellation Policy: Cancellations made more than 4 weeks in advance of the first session are eligible for a full refund. Cancellations made within 4 weeks of the first session, will not be eligible for a refund but may be able to transfer registration to a future training, pending space availability.
Course Instructor: Mary Dumas, Dumas & Associates, Inc. known for designing employee, stakeholder and community engagement programs that create impact and legacy. President, Mary Dumas, is an independent conflict dispute resolution professional with over two decades of experience serving clients across the U.S.  She works with private organizations, governments, tribes, public agencies, faith communities, nonprofits and research institutes of all sizes. Mary is adept at  translating technical information and regulatory mandates into accessible, collaborative processes and actionable plans. She is a contributing member of the Environment & Public Policy Section of the Association for Conflict Resolution and the National Coalition for Dialogue & Deliberation. Mary lives in rural Washington where she serves on the Bellingham-Whatcom County Commission Against Domestic Violence.

I learned practical, valuable strategies and concepts for living with and being productive in conflicts. The class was helpful, and easy to understand.

Understanding the different conflict styles helps me to see and prepare for the strategies I should avoid and utilize with certain individuals to best address that specific relationship.
— Local Human Resources Manager

Workplace & Custom Professional Training

Conflict is a normal and natural part of everyday life – including within the workplace. Learning how to transform destructive conflict into productive dialogue and resolution takes practice and intentionality. Developing an awareness of unhealthy conflict patterns allows us to make the shifts and changes necessary to begin using more effective strategies. One of the most useful approaches to conflict begins by first building our own awareness and skills. Our custom Conflict Resolution Education trainings explore conflict strategies, interests and positions, and techniques for approaching conflict effectively.
We'll work with you to design workshops to meet your needs!
Businesses and organizations utilize our customized trainings to enhance their employees' communication and conflict resolution skills, increasing efficiency and morale in the workplace.
Call (360)-676-0122 or email wdrc@whatcomdrc.org to get started!


Tools for Tough Conversations

A training series for past participants of conflict training programs, Tools for Tough Conversations provides practical tips on applying conflict de-escalation and communication skills at home, work or in the community. Each supportive learning session is designed to refresh you on key conflict awareness and assertiveness skills and provides ample practice time using scenarios, worksheets and group learning activities, all with the help of trained mediators & facilitators. 

2019 Schedule :
All courses are held from 5:30-7:30 pm at the Whatcom Dispute Resolution Center
Thursday, October 24, 2019
Prepare for and Respond to Stress and Conflict/ Learn to Listen Fully
Thursday, November, 21, 2019
Explore Biases, Identify Opportunities for Inclusion/ Practice Speaking Up When it Matters Most
Wednesday, December 18, 2019
Find Common Ground in Times of Difference/ Respond with Poise in Moments of Crisis
Course Fee: $40 for a single class, $100 for the series
Cancellation Policy:  Cancellations made more than 4 weeks in advance of the first session (prior to the early bird deadline) are eligible for a full refund, less $100 deposit.  Cancellations made within 4 weeks of the first session, will not be eligible for a refund but may be able to transfer registration to a future training, pending space availability.

Pre-requisite Required: In order to register for a class within the Tools for Tough Conversations series, participants must have completed the Understanding Conflict workshop, Professional Mediation Training, a different class taught by instructor Mary Dumas, or have a strong background in Conflict Resolution, Psychology, Mediation, Counseling, Peacemaking or International Relations.
If you have questions or would like to see if you have the necessary requirements to take a class within the series, please contact Britt Sullateskee (Training Coordinator) at training@whatcomdrc or by calling 360-676-0122 ext. 123


2020 Schedule:
All courses are held from 5:30-7:30 pm at the Whatcom Dispute Resolution Center
Tuesday, February 18, 2020 -
Prepare for and Respond to Stress and Conflict
Tuesday, April 28, 2020 - Learn to Listen Fully
Wednesday, June 17, 2020 - Explore Biases, Identify Opportunities for Inclusion
Tuesday, August 25, 2020 - Practice Speaking Up When it Matters Most
Wednesday, October 21, 2020 - Find Common Ground in Times of Difference
Tuesday, December 15, 2020 - Respond with Poise in Moments of Crisis

Course Fee: $40 for a single class, $200 for the series
Cancellation Policy:  Cancellations made more than 4 weeks in advance of the first session are eligible for a full refund.  Cancellations made within 4 weeks of the first session, will not be eligible for a refund but may be able to transfer registration to a future training, pending space availability.

Pre-requisite Required: In order to register for a class within the Tools for Tough Conversations series, participants must have completed the Understanding Conflict workshop, Professional Mediation Training, a different class taught by instructor Mary Dumas, or have a strong background in Conflict Resolution, Psychology, Mediation, Counseling, Peacemaking or International Relations.
If you have questions or would like to see if you have the necessary requirements to take a class within the series, please contact Britt Sullateskee (Training Coordinator) at training@whatcomdrc or by calling 360-676-0122 ext. 123